Question 1

How do I add a video?

Accepted Answer

Go to the Videos page, paste one or more YouTube URLs in the text field (one per line), then click Import. The data (title, thumbnail, views, likes) is retrieved automatically via the YouTube API.

Question 2

How do I create a tracked link with a QR code?

Accepted Answer

Go to Links, fill in the slug and target URL, then click Create. The link is synced with the redirection service. You can then download the QR code as PNG or SVG, and customize the center logo.

Question 3

How does automatic CPM work?

Accepted Answer

On a video page, choose the CPM rate type. Enter the CPM (€/1000 views) and optionally a view cap and/or duration. The cost is automatically recalculated each time YouTube data is refreshed.

Question 4

How do I manage a campaign?

Accepted Answer

Create a campaign from Campaigns, then assign videos, creators and tracked links to it. The campaign dashboard displays aggregated stats (views, cost, CPM, clicks). You can also export a PDF or CSV report.

Question 5

How do I invite a member to my team?

Accepted Answer

Go to Team, enter the collaborator's email and choose a role (Viewer, Editor, Admin). An invitation email is sent with an acceptance link. The member will see the same data as you without needing their own subscription.

Question 6

How do I enable two-factor authentication?

Accepted Answer

In Settings > Security, click on Enable 2FA. Scan the QR code with Google Authenticator or Authy, then enter the 6-digit code to confirm. At each login, a code will be requested in addition to your password.

Question 7

How do I reset my password?

Accepted Answer

On the login page, click on Forgot password?. Enter your email address and validate. You will receive an email with a reset link valid for 1 hour. Click the link, choose a new password, then log in.

Question 8

Why do I need to verify my email?

Accepted Answer

Email verification ensures that you are indeed the owner of the account. It also allows you to receive important notifications (team invitations, campaign shares, password resets). A verification email is automatically sent to you upon registration.

Question 9

How do I switch between light/dark theme?

Accepted Answer

Click on the moon/sun icon located at the top right of the navigation bar. The theme switches instantly between light mode and dark mode. Your preference is saved automatically for your next visits.

Question 10

How do I export a PDF report?

Accepted Answer

Go to a campaign page, then click on the PDF Report button. A report page opens with all the statistics (views, cost, CPM, clicks, creators, links). Your browser's print dialog opens automatically: choose Save as PDF as the destination.

Question 11

How do I scan an external YouTube creator?

Accepted Answer

Go to the Creators page, then paste in the "Scan a YouTube creator" bar the URL of a channel (e.g.: https://www.youtube.com/@channelname) or even a video URL (Tubify will find the channel). Choose the scan period (24 months by default) then click on Scan. Tubify retrieves the views, likes, comments and duration of each video, and stores everything in the database for future consultations without re-consuming quota. Shorts (≤ 3 min) are automatically excluded.

Question 12

How do I compare two periods on a scanned creator?

Accepted Answer

On a scanned creator's detail page, use the Analysis period selector: choose 3, 6 or 12 last months (or define a custom period). Tubify automatically calculates stats over the chosen period AND over the equivalent previous period, then displays a green arrow (+%) or red arrow (-%) next to each indicator to show the evolution. If you scanned over 24 months, you can compare 12m vs 12m without issue.

Question 13

How do favorite creators work?

Accepted Answer

On a scanned creator's page, click on Add to favorites (star icon). All your favorites are accessible via the My favorite creators button at the top of the Creators page. The favorites page displays each creator's summary stats (videos, total views, averages, medians) and allows you to refresh data. The Refresh all button rescans all favorites at once, with a prior confirmation indicating the cost in YouTube quota.

Question 14

What is the YouTube quota and how is it managed?

Accepted Answer

YouTube limits the number of API requests per day: Tubify allocates 500 units per account per day. A full scan of a creator typically costs 3 to 5 units (and can go up to 10-15 for a large creator over 24 months). Before each refresh, Tubify displays a cost estimate and asks for confirmation. The counter resets every day.

Question 15

What is the difference between "My creators" and "Scanned creators"?

Accepted Answer

My creators are the YouTubers you have collaborated with (videos added, associated costs, campaigns). They appear in your spend and CPM dashboards. Scanned creators (favorites) are YouTube channels that you monitor via their public URL: Tubify retrieves their public stats (views, likes, etc.) but these creators have NO cost associated with them and do not pollute your financial analyses. It's a scouting and intelligence tool.